SimpleRTS is a modular kiosk capable of delivering 2 different configurations. Pure “Electronic” or “Electronic & Monetary” transactions depending on the site.
Supported functions & transactions
Supported Functions
ECB-6 compliance for Euro notes handling as CRM
Customer authentication via chip & PIN (offline or online)
ID & Passport scanning
E-Signature & Finger Vein Authentication
A4 Document scanning
A4 Statement printing
Remote Teller Assistance via LiveBank platform integration
1D, 2D, QR barcode scanning
Card issuing
Cheques scanner
Banknote recycler & Coins input/ouput
PCI 3.1, NFC, SSL 3.0, TLS 1.2
UL, CEN I, II, III, IV or L safe
Supported transactions
Cash deposits
Cash withdrawals
Account transfers
Statements
Credit card payment
Web banking transactions
Utility & Government payments via cash & card
Account opening
Loan applications
Card issuing
Cheque deposits
Mobile Top-Up
FX and any other the bank require
SimpleRTS is considered a compact kiosk taking into account the number of integrated modules
The challenges & solutios
The challenges
Smooth transaction flows
Integration of different applications & devices
Create a personalized service to the customer
Handle all possible scenarios/flows when servicing the customer
The solution
Customized kiosk design & selection of modules
Integration between kiosk application with Bank’s systems & LiveBank
Provide freedom to the remote teller but also apply security restrictions and flows
The benefits
Significant reduction of costs
Extended servicing hours & increased productivity
Increased customer satisfaction
Innovation & omni-channel experience through LiveBank
Below you can find additional view angles of SimpleRTS